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Three Programmes. One Clear Path to Excellence.
Every insurance professional’s development tends to follow the same arc. First, they need to master the technical detail of the job by learning about the policies they’re providing, the processes they need to follow, the accuracy that live cases demand.
Then, they need the professional skill to put that knowledge into practice to advise with confidence, build client trust, and negotiate well. And for some, there’s a third step: learning to lead others through that same journey.
Our three core programmes are built around exactly that progression. Each programme stands as a focused investment in one stage of your team’s development. Explore the full curriculum for each below..
Developing Technical Excellence
The foundation. Ten modules covering the technical knowledge and accuracy that let your team handle live cases correctly and confidently, right from day one.
Developing Professional Excellence
Turning technical competence into professional impact. Seven modules focused on communication, client relationships, negotiation, and the advisory skills that sets your firm apart.
Developing Leadership Excellence
For those stepping up to lead. Six modules built to give new and developing managers the confidence and capability to guide, coach, and develop the people around them.
Prefer ongoing access to all three, alongside dedicated time with us throughout the year? Review our Partnership Model.
Testimonials
Jo Davies, EverywhenThanks again for an amazing training session, by far the best I’ve had in my 20 years in this industry, and I know the group felt the same.
Jodie Bowes, AllMedProBefore I joined the course, I found it really difficult to settle into my role. Upon reflection, perhaps this was due to little guidance in addition to lack of confidence. So, I immersed myself into this course in the hope I would absorb as much valuable information as possible. And It did just that.
Matt Duffy, Protect CommercialWe have been working with Matt OJ & Training Matters for some time now and is our strategic L&D partner. The quality of the material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment. Matt adapts his approach to the various personalities in our organisation. It has improved every individual in our team.
